Free Video Tutorials
Learn essential skills to minimise water damage and protect your home while waiting for professional help.
45 min
Typical arrival
12 mo
Repair guarantee
5.0
★★★★★
Trustpilot rating
Minimise water damage while help is on the way.
Simple household jobs you can safely do yourself.
Water control & damage prevention
TUTORIAL 1
Locate your stop tap and shut the water off fast.
TUTORIAL 2
What to do in the first minutes of a major leak.
TUTORIAL 3
Why water keeps coming after isolation and how to drain down.
TUTORIAL 4
Stop a leaking washing machine, dishwasher or tap using its small valve.
Quick guide
1
Find it. Usually under the kitchen sink, near the front door, or where the water pipe enters the house.
2
Turn it clockwise (righty-tighty) until it stops. Don't force a stiff valve with tools.
3
Open the cold taps to drain water left in the pipes.
4
Still running? Check for an outside stop tap near the boundary, then call us.
Quick guide
1
Switch off electrics at the consumer unit if water is near sockets or light fittings, as long as it's safe to reach.
2
Keep out from under a sagging ceiling. Move valuables out of the room.
3
Catch the water with buckets and towels. Turn off the stop tap.
4
Call 07848 298987. We'll talk you through the next step while the engineer travels.
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Call now. A plumber will talk you through it while an engineer is on the way.
Call 07848 298987
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